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If you can find exactly the same Alton Towers ticket and accommodation package cheaper within 24 hours of confirming your booking with us, we will refund the difference to ensure you have paid the best possible price for your break subject to a few terms and conditions. Reclaiming your money is really easy. Simply call us on 0871 360 2521 and let us know the details of your claim. We will look into it and give you a decision within 3 working days.